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  • Posts Tagged ‘client satisfaction’

    Client satisfaction & farts in the wind

    Wednesday, September 10th, 2008

    When it comes to freelancing, reliability is massively important commodity.  This is doubly true for remote freelancing since people never get a chance to meet each other in person.  Clients who know they can rely on you are happy clients that keep coming back. As a remote freelancer I’ve been both a service provider and a buyer of services. If you play this game long enough, you’ll work with some stand up designers and developers and you’ll work with some freakin’ awful ones.

    Photo by joeshlabotnik.

    Ideally, your clients should always look something like this.

    Wingnuts

    One guy,  lets call him Wingnut, vanished on me like a fart in the wind on the tail end of a project. He was working on the front-end design for a site and two weeks into it he disappears. Trying to call him or email him yielded no reply so I start making alternative arrangements to get the job done.  Meanwhile, he is updating his blog and obviously not dead.

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